S.U.C.C.E.S.S. Multilingual Info Web is accessible globally, from the comforts of your home computer in Vancouver or from an Internet café computer in China, Taiwan, Hong Kong, Korea, India or any part of the world. Available 24 hours a day, 7 days a week, this Multilingual Info Web provides comprehensive settlement information to newcomers to Canada on topics such as housing, medical services, transportation, schooling, and much more.

For a complete list of topics, please click on the left hand tabs.  For easy access, below are links to frequently asked topics.

Elementary and secondary schools
Post-secondary education
ELSA
MSP
Fair PharmaCare

Family Class Sponsorship
Skilled Worker Class
Provincial Nominee PR Card
Citizenship
Canadian Passport
Personal Exemptions

Old Age Security Program
Benefits for Families with Children
BC Housing
Residential Tenancy Info
Family Law
Legal Services

Getting help at the airport
Things to do first
Immigrant settlement agencies
Driver’s license
Car accidents and ICBC
Public transportation

Employment Programs Employment Standards Act
Starting your own business
What is EI?
EI Regular Benefits
EI Maternity and Parental Benefits

PST, GST and HST
Income tax
HSBC Advance - Newcomers Program
HSBC Advance
Safety Deposit Boxes
HR Career Centre
Contact Information